TRAINING PROGRAMMES ACCREDITED BY THE MINISTRY OF EDUCATION, YOUTH AND SPORTS
QUALITY TECHNICIAN
Classroom study, duration 123 hours
The successful participant shall be able to fulfi l a number of tasks in Quality, namely he/she shall:
- understand the basic concepts in the fi eld of quality and be able to make use
of them in everyday practice,
- be able to lead a team, to obtain, collate and process information from team
members,
- understand Quality Management Systems, be able to interpret
the requirements of Quality Management Standards in the context of his/her
own organisation,
- understand the concept of statistical thinking and interpretation of data, be
able to analyse manufacturing processes,
- know the Czech Metrology Act and be able to fulfi l its requirements in
corporate settings,
- know basic concepts of measurement and testing, be able to perform
a measurement system analysis and interpret the result,
- know the requirements for the conduct of audits, be able to plan/implement a process
and product audit and evaluate the results,
- be able to establish causes of nonconformities, implement and review corrective and preventive
action, be able to perform a design and/or process FMEA.
EFFECTIVE MANAGER
(in concordance with the management standards of the EU /Management Standards Centre) Classroom study, duration 138 hours The successful participant shall:
- set attainable, measurable and concrete objectives,
- be able to ensure smooth running of meetings,
- manage team processes in order to attain goals effectively,
- select management styles according to given situation,
- motivate peers and subordinates effectively,
- foster relationships while communicating, communicate clearly, provide effi cient feedback and
resolve confl ict,
- understand assertiveness and utilise basic assertive techniques in practice,
- know basic creative problem solving strategies and use them in practical settings,
- be able to utilise process models,
- master basic project management skills.